Installation and maintenance of security alarms. Technical regulations for the maintenance of security alarms. Repairs and Troubleshooting

The burglar alarm is a highly effective passive means of ensuring security at a protected facility.

Correct operation of the alarm system will allow timely detection of unauthorized persons entering the facility and warn the relevant services, as well as its owners, about this.

The use of burglar alarms guarantees the safety and integrity of the material assets and property of the protected facility, and also provides protection for people who may be on it during an intruder's attempt to penetrate.

Modern security systems have a wide range of capabilities to warn of hacking and prevent damage and theft of property. Only a correctly working and technically sound alarm system can realize its full potential.

To ensure that security systems always work in accordance with established requirements, it is important to carry out maintenance of security systems in a timely manner and, if necessary, correct their possible malfunctions.

Reasons for needing service

A well-functioning security system is the key to effective protection of material property and the safety of people.

Therefore, it is important that it is constantly in good working order. Only in this case, the alarm will be effective and help in difficult times.

The main reasons why maintenance of security equipment is required include:

1. the alarm system must be serviceable and work smoothly 24 hours a day, 7 days a week;
2. all signaling elements must comply with their technical parameters, otherwise the security system may not function correctly;
3. information highways, through which signals are transmitted between the signaling elements and to the security service consoles, must be intact and functioning, otherwise the alarm signal will not reach the security service;
4. timely maintenance will exclude a serious breakdown of one or more signaling units, which can lead to costly repairs and downtime of the facility without protection from outside security system.

Service types

Warranty service

Maintenance burglar alarm under warranty is carried out by those organizations and companies that installed and configured the relevant equipment. The warranty period is determined by the alarm manufacturer, often it is one year.

During this time, maintenance is carried out free of charge if the breakdown occurred due to the fault of the equipment manufacturer.

If the alarm is broken due to improper operation, poor quality power or other factors related to violation of operating conditions, warranty service in that case it is not possible. Only repairs for a fee.

Scheduled maintenance

In order for security alarms to function smoothly and provide the required level of security, planned measures should be taken to maintain them in an appropriate technical condition.

Such work is carried out special companies that have appropriately qualified employees. Maintenance of security systems is carried out in accordance with established regulations.

They include the following works:

• external inspection of all alarm devices, checking the integrity of the loops, cleaning from dirt, dust, corrosion;
• checking the value of the operating voltage on the main and backup power sources;
• checking the functioning and serviceability of grounding systems;
• checking the reliability of fixation and the condition of the switching terminals, as well as the serviceability of the fuses;
• measurement of the insulation resistance value;
• checking correct operation software, which controls the operation of the alarm, as well as checking the main operating settings;
• checking the functionality of the alarm by simulating its operation;
• Checking the functionality of the security system backup source, when the main one is turned off.

Any maintenance of the alarm system is completed by making appropriate entries in a special log for the repair and maintenance of the alarm. According to the records in this archive, at any time, you can find out what breakdowns were in the alarm system, and what repair procedures were carried out.

Service maintenance

Servicing of the alarm system is carried out by special companies licensed to perform the corresponding type of work. Maintenance of this type can be one-time or periodic.

Periodic maintenance will be carried out by the company upon signing an appropriate contract with it for a certain period.

During the term of the contract, the specialists of the service company will monitor and maintain in good condition all functional and structural elements security alarm.

If one of the nodes of the security system fails, then its repair will be carried out free of charge - its cost is included in the cost of service work stipulated in the contract.

The frequency of service maintenance is determined by the manufacturer. As a rule, it should be held at least once a month.

Regular maintenance of your burglar alarm will keep it in good condition and eliminate the possibility of costly repairs.

Periodic maintenance must be carried out throughout the life of the alarm.

If you choose between one-time maintenance and periodic maintenance, it is better to opt for periodic maintenance under the contract.

Indeed, often the cost of a one-time service, which was carried out several times, will cost many times more than the estimate under the alarm service agreement.

Conclusion

In order for security systems to guarantee the maximum level of security at the facility, it is important that the installation and maintenance of security systems is carried out by qualified employees of special services.

These companies are authorized to carry out the above types of services, own special equipment for quality inspection and repair of devices, and also have a qualified team of repairmen on their staff. Only in this case, the alarm will serve for a long time, without fail, providing high level protection of the object on which it is installed.

Video: Security alarm maintenance

Security alarm - important element protection of real estate, on which not only the safety of property, but also the lives of people depends. No matter how well such a system is installed, it needs regular maintenance and there are a number of reasons for this.

• Technical problems– ranging from poor-quality installation that leads to incorrect operation of the system (causing, for example, false alarms) to problems such as damage to electrical wiring, flooding of equipment, etc.
• Mistakes in using a burglar alarm, wrong actions users when arming or disarming, as well as for other operations.
• Intruder Protection– preventive maintenance and a complete check of the equipment’s operability, tk. the security system can be defenseless at the moment when it is not armed.

And even with perfect workmanship and correct installation a system of this complexity can fail when working out the estimated number of hours. Regular, quality maintenance of the system can ensure proper operation and prolong its service life.

What types of burglar alarm service are there?

• Warranty service
• Service maintenance
• Repair work

In this article, we will look at each of them.

Warranty service

In accordance with the law Russian Federation Warranty service covers only factory defects of the equipment and incorrect installation security alarm.

The customer has the right to warranty service if, while observing the rules for operating the system, failures in the operation of the equipment were recorded during warranty period. In such cases, an engineer visit is free of charge. If there are installation errors, they are corrected free of charge. In case of failure of the equipment, it is taken for examination. The duration of the examination is from 1 to 45 days, for this period the replacement equipment is installed for the customer. If, according to the results of the examination, the failure of the equipment is proved due to the fault of the manufacturer, the equipment is replaced free of charge with a new one. If the client's fault is proved, then he can be billed for new equipment, the departure of an employee, the work performed and the examination.

Security alarm warranty service is free of charge and must include:

• visit of a specialist to the object;
• correction of installation errors (including programming errors of the security panel and sensors);
• cost of equipment to be replaced and Supplies in cases of equipment failure due to the fault of the manufacturer.

List of non-warranty cases:

• violations specifications system operation, flooding, fire, high voltage in the power supply network, etc.;
• changing the alarm operation program at the request of the client;
• dismantling of the security system when moving to a new facility or its repair;
• scheduled maintenance of the system in accordance with the regulations.

Scheduled maintenance

Scheduled maintenance is carried out to maintain the functionality and required level equipment reliability. The frequency of such maintenance is established by the regulations and is indicated in the maintenance contract. Scheduled maintenance work is billed as a monthly subscription fee.

If faults are detected, the necessary repair work is carried out, which allows you to restore the operability of the security alarm and ensure its long-term operation. Based on the results of the scheduled maintenance, the customer signs the act and puts a mark in the maintenance log.

An example of a burglar alarm maintenance schedule

Service maintenance

The main tasks of the after-sales service are to ensure the stable functioning of the security system at the facility, identify and eliminate faults and the causes of false alarms, and reduce their number. Unlike scheduled maintenance, as a rule, it is carried out one-time and may include the following types of work:

• departure of an engineer to the customer's site;
• diagnostics of false alarms and malfunctions;
• troubleshooting, including consumables;
• replacement of batteries and batteries;
• replacement of failed equipment with a new one of the same type or functionally equivalent;
• change in the system operation program;
• taking measures and / or issuing recommendations to eliminate the causes of false calls;
• rendering advisory services to the customer regarding the operation of the system.

Conduct service maintenance only a specialist should

Repair work

In the event of a failure of the security system, it is repaired, a separate unit is replaced - a gsm module, security and fire sensors, a control panel or a replacement for a similar type of alarm. Such work is carried out based on the results of monitoring the technical condition in case of equipment failure or at the request of the customer.

To ensure the safety and security of the facility, it is necessary not only to install an alarm system, but also to carry out its periodic checks, as well as to eliminate various malfunctions that occur during its operation. The complex of necessary measures implies the maintenance of security alarms and warnings.

My benefits

Maintenance of security alarm systems is carried out by me at professional level since I have over 12 years experience. You are not communicating with an abstract "representative of the company", but with a direct executor.

In addition to my maintenance of intruder alarms, you can order other services from me to help ensure reliable operation of the alarm. Periodic maintenance means savings, because you do not have to resort to expensive

System health diagnostics and maintenance

Security alarm maintenance from 3000 rubles. I have over 12 years of experience behind me successful work with various security systems and with many equipment manufacturers.

Over time, some elements may cause false positives or fail. For example, flexible connections between the door and the main line. Therefore, the maintenance of a security alarm system includes a whole range of procedures, which is aimed only at troubleshooting, but also at predicting possible failures of system elements in the future. To do this, for example, the following steps are performed:

• visual inspection. are revealed mechanical damage, corrosion, dust or dirt.
• Checking the health of the alarm system: the system is triggered by each sensor, the siren is working, there are no problems when arming and disarming.
• Control of power supplies (both primary and backup).
• Cleaning of external and internal parts equipment, installing new software, checking connectors and internal wiring.
• Holding current repair failed elements and assemblies.

Other works are being carried out, the full list of which is very large. All of them are aimed at providing reliable operation alarms. Periodic maintenance can save you money: usually urgent repair will block all the benefits received from the refusal of maintenance.

The principle of work "as for yourself" is not empty words. You do not overpay for the staff, rent and other expenses of the company. You get only what you need here and now.

Scheduled maintenance is the key to reliable operation

Having extensive experience with security systems, I can confidently state that burglar alarm service is necessary if you want to achieve reliable protection property. Having concluded an agreement with me, you will stop worrying, as your security system will always be fully operational.

Cost and terms of service

Maintenance (TO) of security systems

Security alarm system (OS);

· Video surveillance (VN);

· Access control and management system (ACS);

Maintenance - a set of operations to maintain the operable state of installations during operation. The good condition of security systems is the key to peace of mind and confidence in its performance. Maintenance is carried out by regular various works on prevention, control and repair of elements of the security alarm system.

Regulatory documents regulating maintenance are:

1) RD 25.964-90 Maintenance and repair system automatic installations fire extinguishing, smoke removal, security, fire and security fire alarm. Organization and order of work

2) R 78.36.013-2002 "False alarms of technical means of security alarms and methods of dealing with them"

The variety of security systems on the market requires technical specialists professional knowledge and skills. An integrated approach will allow you to control the safety of the facility as a whole.

A significant part of malfunctions, false alarms and disarming, especially in initial period operation of the security system at the facility, is caused by the inability of the Customer's employees to use the security equipment, their negligence. Therefore, within the framework of maintenance, it is necessary: ​​to train the owner in the correct handling of technical means, to engage in explanatory work. Conduct briefings with the Customer's employees on the rules for using security systems with a note in the "Maintenance Works Registration Log".

The main types of maintenance work are:

Visual inspection- control of the technical condition (operable - inoperative, serviceable - faulty) with the participation of the sense organs and, if necessary, control means, the nomenclature of which is established by the relevant documentation, i.e. determination of the technical condition of installations and individual vehicles by external signs;

Performance check - determination of the technical condition by monitoring the performance by technical means and the installation as a whole of part or all of the functions inherent in them, determined by the purpose;

Preventive work - work of a planned preventive nature to maintain the installations in working condition, including cleaning the outer surfaces of the vehicle, checking the technical condition of their internal installation (internal surfaces), cleaning, grinding, lubricating, soldering, replacing or restoring the elements of the vehicle that have run out of service or fallen into disrepair.

A burglar alarm is a set of technical means designed to protect various objects (house, apartment, warehouse, production room and others) from illegal encroachments of third parties. The reliability of intrusion detection and the response time of the security service depend on its quality functioning.

Timely and complete maintenance is the main means of maintaining the health of the alarm system.

This article discusses the scope and content of work on the maintenance of security systems.

Maintenance can be divided into:

• warranty;
• planned;
• unscheduled.

Warranty - represents the replacement of failed equipment within the warranty period stipulated by the contract. It consists in replacing devices, sensors or other signaling devices that have failed due to the fault of the manufacturer, subject to compliance with the operating rules. Warranty service is carried out by the organization that installed the alarm system free of charge and includes:

• departure of a specialist;
• dismantling of faulty equipment;
• installation of equipment from the exchange fund for the period of repair work (if it is not possible to immediately replace it);
• installation of new or refurbished devices.

Scheduled Maintenance is a set of measures to test the operability of the security alarm system, to provide conditions for its normal functioning. It is carried out with a certain frequency, as a rule, once a month. Despite the fact that the terms and scope of work are established by the relevant regulations, they should be indicated in the Contract.

Thus, the user can always control their execution and avoid discrepancies when they occur. controversial situations. This type TO implies a monthly subscription fee on the basis of an act of work performed or a document replacing it (as agreed by the parties).

Unscheduled maintenance- work carried out at the request of the user as a result of the detection of a technical malfunction or damage to a part of the system, which completely or partially makes the operation of the alarm system impossible. It is carried out outside the schedule as soon as possible, usually during the working day. As for payment, as a rule, such work is carried out at the expense of a monthly subscription fee.

An exception may be cases that require the replacement of failed non-warranty equipment or a large amount of work to replace damaged cable networks, for example, occurred as a result of construction work.

The date, time and content of the maintenance of the alarm system are recorded in a special log and sealed with the signatures of the responsible persons.

ALARM SERVICE REGULATIONS

System maintenance security equipment, as already mentioned, has its own periodicity and is carried out by specialists on schedule. For the object part of the signaling, there are two regulations, the scope of each of which is determined by regulatory documents.

Regulation No. 1 requires the following types of work to be carried out once a month:

• visual inspection and check of serviceability of the security system;
• testing the normal state of the alarm loop;
• checking the general condition of all devices;
• checking the installation, fastenings and the presence of damage to the system;
• elimination of the malfunctions revealed in the course of diagnostics.

Regulation No. 2 includes a larger amount of work, is performed once every three months. In the course of it, the specialist of the service organization:

• inspects devices and evaluates security alarms for reliability;
• carries out diagnostics of all nodes and devices in the system;
• tests the operation of devices using a backup power source;
• detects in the system and cable lines weaknesses or hidden failures;
• checks the contact resistance protective earth;
• carries out repair work to eliminate malfunctions;
• carries out soldering, cleaning from dirt and checking the operation of system elements.

In the event of unforeseen circumstances, extraordinary maintenance work may be carried out, as mentioned above. In particular, they are required in the event of a malfunction of the alarm system, the presence of several false positives during the month, etc. Extraordinary work is carried out in the scope of regulation No. 2.

By the way, the best option there is a case when the maintenance of the security alarm is carried out by the organization that performed its installation.

REPAIR OF SECURITY ALARMS

The decision to repair the alarm system is made in the following cases:

• the inability to perform its functions (in whole or in part);
• expiration of the service life.

With the first point, everything is more or less clear, while the second may seem controversial, since the life of the alarm system is a rather vague concept. I’m not sure if Order No. 35 of the Ministry of Internal Affairs is still in force, approving the manual for the maintenance and repair of fire alarm equipment (OPS), but it was he who determined the maximum service life of the OPS at 6-7 years.

In principle, there is a certain logic here: equipment becomes obsolete morally and physically, its reliability decreases and failure can occur at any time. However, let's leave it at the level of theoretical disputes and consider the scope of work and types of repairs to alarm systems. By the way, in form I will deviate a little from how it is described in the aforementioned Manual, but in content I will be as practical as possible.

So, burglar alarm repairs can be divided into:

• current;
• and capital.

Maintenance involves the replacement of small parts of alarm loops, individual sensors that have failed, or reception and control devices, replacement batteries in power supplies, etc. In short, the volume of these works is small and, in some cases, can fit into the scope of unscheduled maintenance.

As a rule, a service organization puts forward a proposal for such a repair, and notifies the owner of the system about it. Naturally, this proposal must be justified both in technical and economic terms.

By the way, current repair work can be carried out at the initiative of the facility administration, especially in cases of partial redevelopment, replacement of windows, doors, etc. All these activities require the dismantling and subsequent restoration of parts of the security alarm system.

Overhaul includes the replacement of the entire cable infrastructure and most of the equipment, or better, the replacement of all appliances and devices. There is no point in saving on pennies, leaving weak links in the system.

By and large, overhaul comparable to mounting new system signaling both in terms of the scope of work and cost, as well as in terms of time costs and the amount of documentation being drawn up.

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