The last few years in Russian Federation there is a gradual transition to a two-component tariff for hot water y. Management companies need to understand this issue immediately for two reasons. Firstly, you need to correctly calculate the payment and make settlements with the RSO and the owners. Secondly, we have to answer the questions of residents about why the payment for hot water supply is now two lines on the receipts. In the article, we studied this issue in detail and gave examples of how it works. new system billing.
Features of using a two-component tariff when calculating the payment for hot water supply
Until 2012, the cost of a cubic meter of hot water in Russia was the same. The rules changed with the introduction of a two-component tariff for hot water supply when government decree No. 1149 of 08.11.2012 came into force. New rules for charging fees have recently been in force in many subjects of the federation, including the Moscow region.
What is the essence of the two-component tariff for hot water
The use of a two-component tariff assumes that the cost of a cubic meter of hot water for a consumer is determined based on two components:
- cold water as a heat carrier;
- heat as a resource used to heat it.
The amount of necessary cold water calculated according to meter readings and calculated in cubic meters. The second component is considered a little more difficult. Here you need to take the volume of water taken into account by the PU and multiply it by the standard for heat consumption for heating.
When using the old one-component tariff for hot water, the engineering features of multi-storey buildings were not always taken into account. As a result, in certain regions, including the Moscow region, there were situations when management companies were forced to pay resource-supplying organizations more than they received for this resource from apartment owners.
Representatives of the housing and communal services industry consider a two-component tariff for hot water, which appeared in the Rules for the provision utilities(GD No. 354 of 05/06/2011) since 2016, more economically justified. The unified tariff for hot water did not take into account the actual temperature of hot water that entered the apartments of citizens. Regulators usually prescribed maximum rates in the tariff rate, and consumers often received barely warm water. At the same time, of course, it was necessary to pay for it at the full rate.
The use of two-component tariffs for hot water is regulated by paragraph 42 of Regulation No. 354. To perform the calculation, formulas 23 and 24 are used, given in Appendix No. 2 of this regulatory act.
Why is there a need for a two-component tariff?
The consumption of cold water in residential buildings is somewhat different from how the consumption of hot water by citizens is taken into account. In the first case, it is enough to use the readings of individual metering devices. For cold water, there are requirements for cleanliness; otherwise, residents pay only for the volume consumed.
FROM hot water the situation is somewhat more complicated, since it adds additional parameter, which must be taken into account by the supplier - temperature. AT last years citizens, with the support of regulatory authorities, have learned to defend their rights in terms of providing hot water supply. If insufficiently hot water flows from the tap (the temperature is less than + 60ºС), then this circumstance is fixed by a check, and the Criminal Code is forced to recalculate with a decrease in the fee.
- In what cases can the MA, HOA, ZhK, ZhSK apply a two-component tariff for hot water?
- How to switch to a two-component tariff for hot water supply services in case of hot water preparation using IHS?
- What is the amount of payment for hot water supply in the case of a two-component tariff for hot water?
An analysis of the situation showed that more than 40 percent of the thermal energy when providing MKD with hot water is spent not for its direct consumption, but for circulation in pipes. The water supplied to the house is not consumed in full and enters the heat exchanger on the return line, where it is heated by boiling water supplied from the resource supplying organization. It cools down as it moves. If there is little water consumption, then such heat losses can be so significant that they will not be covered by the payment of residents at a one-component tariff simply for the volume consumed.
The apartment may not open a tap with hot water at all, but it will still consume energy. The simplest example of this is heated towel rails connected to a hot water system. Previously, the consumption of thermal energy by these devices was not taken into account in any way when calculating the payment for CHS. Payment for heat can be taken only during the heating season, so heated towel rails and risers heated the air in the apartments without paying for it as a utility bill.
As a result, the question arose of making changes to the calculations for which the payment for hot water for residents of multi-storey buildings is charged. However, the following points had to be made:
- what formula to use to distribute between consumers the amount of heat spent on the circulation of hot water;
- how to call a utility service for paying for such heat energy, which will fit into the receipt.
Heat supply organizations offered various options solutions that do not fit together.
1. Do not use the standard for heating one cubic meter of hot water, since PP No. 354 does not regulate the moment with the distribution of heat costs.
2. Use the standard for calculating the payment for hot water supply only in those MKDs where there is no ODPU.
3. Calculate the payment for hot water according to the standard, and set the heat losses for circulation to the Criminal Code in accordance with paragraph 21.1 (a) of GD No. 124 of February 14, 2012.
Changing the tariff for hot water as a solution to the problem
Further discussions of the issue and practical attempts to solve it showed that the formula for calculating the cost of hot water should have two components.
First, you need to pay for the consumption of water itself, which, with a two-component tariff, includes the price of cold water and the cost of heating it.
The formula for calculating the cost of heating water is simple: the amount of heat to heat one cubic meter is multiplied by the volume consumed. This takes into account that the water must be heated to the prescribed regulations+60ºС. Heat tariffs are set by regional authorities.
Secondly, it is necessary to pay for the heat spent on circulation in the hot water supply system. To do this, the total amount of heat taken into account by the DHW meter is taken, from which the energy for heating the water consumed by residents and spent on common house needs is subtracted according to the standard.
When calculating the payment for thermal energy for hot water supply, it is necessary to take into account the total area of the premises, as is done in the calculations for heating. It is wrong to use only the area of apartments here, since heat losses during circulation occur, including in public places.
Actual tariffs on the example of the Moscow region
Since July 1, 2018, there have been regular increases in tariffs for hot water for the population in Moscow and the Moscow Region. This also applies to two-component tariffs. There are no single rates for hot water supply in the region, since more than 900 resource supply organizations operate here. As a result, more than 2,000 tariffs in the field of housing and communal services have to be revised annually in the Moscow Region.
According to the current legislation, the reasonable costs of each enterprise must be taken into account separately. They are the basis for the formation of tariffs.
Municipalities in the Moscow Region are notable for their heterogeneity. Closer to the capital are compact cities with high density population, on the outskirts - administrative entities with a large territory and a significantly smaller number of inhabitants. This means that in remote settlements you need network engineering long distances, through which a smaller amount of resources will be supplied. The cost of maintaining such communications is higher, which is directly reflected in the tariffs.
In addition, tariff rates for similar services differ due to:
- features technological process production and delivery of resources;
- uneven level of network modernization;
- difference in the amount of resources sold.
For example, consider the rates for hot water supply in several municipalities of the Moscow region.
Payment for each of the components is transferred to different recipients. Usually a water utility is paid for cold water, and a branch of MOEK or Mosenergo is paid for heat energy.
About regulations
When calculating the payment for hot water supply at a two-component tariff, the standard for the consumption of thermal energy for heating 1 cubic meter is used. m of water. These numbers are set regional authorities. The Tariff Administration of the Subject of the Federation divides the territory of the region into climatic zones depending on the timing of the heating season. In addition, the following technical and design features houses:
- does the hot water supply system have an external network;
- whether the thermal insulation of the risers has been made;
- Are there heated towel rails in the apartments?
For each parameter, its own coefficient is provided, indicating the intensity of heat loss in pipes with hot water.
The house is assigned certain indicators as a whole, without taking into account the design features of the pipes in each particular apartment. If the MKD was originally equipped with heated towel rails, but one of the owners cut it off, then the formula for calculating the cost of hot water will not be recalculated for it.
The transition to a two-component tariff for hot water supply in the cities and regions of the Russian Federation is being carried out gradually by the government. At first, both the old tariff rate, which takes into account only cubic meters of water consumed, and the new tariff rate may apply. However, the process of changes is proceeding consistently, and obsolete single-component tariffs remain in the past. During the transitional period, the final decision on the use of one or another payment system remains with the managing and resource-supplying organizations. At the same time, a deadline for the final transition is set, after which there will be no choice left.
There is no unequivocal answer to the question of whether the application of a two-component tariff will cause an increase in payment. It will indeed be more difficult to calculate the fee, but this does not mean that the resource will become more expensive. The country has a limit index for changes in utility bills, and prices cannot rise above it, including due to a revision of the tariff system.
Today, February 6, Tatyana Nestratova, head of the department for socio-economic development of the city of Lyubertsy, spoke about the principles of pricing. According to her, utility bills are calculated on the basis of the volume of consumed utilities, determined by the readings of metering devices, and in their absence - according to the standards.
The procedure for calculating and paying utility bills is defined in the Rules for the Provision of Utility Services, approved by Decree of the Government of the Russian Federation No. 354.
Let us now analyze the issue of determining the payment for heating:
Bodies state power subjects of the Russian Federation, i.e. the ministries of the Moscow Region, by Decree of the Government of the Russian Federation No. 857, are allowed to make a decision on the application in the calculations for heating of the norms for the consumption of thermal energy for heating that were in force until June 30, 2012.
Accordingly, the Ministry of Housing and Communal Services of the Moscow Region secured the possibility for managing and resource supply organizations to apply the norms for the consumption of thermal energy for heating that were in force until June 30, 2012 when paying for heating.
In our city it is 0.0145 Gcal/m2.
Decree of the Government of the Russian Federation No. 1380 determined that this decision valid until July 1, 2016.
That is, the procedure for paying for heating in residential buildings does not change.
In houses that are not equipped with common house heating meters, the heating payment is calculated according to the standard.
For example:
Apartment 55 sq.m.
The standard for the consumption of thermal energy for heating 1 m2 is 0.0145 Gcal/m2.
Heating tariff:
1991.13 rub/Gcal X 0.0145 Gcal/m2 = 28.87 rub/m2
Total heating fee:
In houses equipped with common building meters for heating, the heating payment is calculated based on the average monthly volume of heat energy consumption for heating for the previous year.
Wherein Management Company makes adjustments to the size of the payment for heating once a year.
For example:
Apartment 55 sq.m.
The average monthly consumption of thermal energy for heating 1 m2 is 0.0145 Gcal/m2.
Total heating fee:
55m2 X 28.87 rubles / m2 = 1588 rubles.
However, the common house metering device showed that, in fact, it took not 0.0145 Gcal/m2, but 0.0150 Gcal/m2 to heat 1m2 of living space.
Accordingly, the management company, at the end of the year - this usually happens in January, exposes an additional payment for the actually consumed resource.
In our example - about 1100 rubles.
I emphasize - once a year.
According to the Lyubertsy Housing Trust, such a recalculation was made in 556 residential buildings, of which 276 - upwards, 280 - downwards.
Further. In November and December 2014, representatives of the city administration and the largest management companies spoke on television, on radio, in print media and explained to residents that from January 01, 2015, the procedure for calculating payment for heating was changed, i.e. dwelling house dwellers,
equipped with common building metering devices for heating, had to switch to payment from 1/12 - equal monthly installments to 1/7 - only during the heating period.
However, Decree of the Government of the Russian Federation No. 1380 postponed the introduction of this provision until July 1, 2016.
By hot water.
In the city, all houses are equipped with common house water meters.
We have repeatedly explained to the residents that
The Committee on Prices and Tariffs has established a two-component tariff:
cold water component
Component for thermal energy.
cold water component- this is the volume of cold water for the needs of hot water supply. It is determined in the presence of individual metering devices - according to the readings of the hot water metering device, in the absence of an individual metering device - according to the standard - 3.5 m3 / person. per month.
Example.
Tariff for cold water - 30.27 rubles / m3;
Individual metering device - 3 m3
30.27 rub/m3 X 3 m3 = 90.81 rub/m3.
Without an individual meter - 3.5 m3
Total component for hot water:
30.27 rub/m3 X 3.5 m3 = 105.95 rub/m3.
Component for thermal energy :
Tariff for production of 1 Gcal - 1991.13 rubles / Gcal
Standard for heating cold water - the amount of thermal energy required to heat 1 m3 of cold water to 60 degrees - 0.055 gcal / m3 (in the absence of a common house heat meter).
1991.13 rub/Gcal X 0.055 gcal/m3 = 109.51 rub/m3.
In the presence of a common house heat meter.
The component for thermal energy for the needs of hot water supply is determined according to the indications of a common house metering device for hot water consumption. The amount of thermal energy recorded by a common house meter is distributed in proportion to the consumed volume of hot water.
The cost of heating cold water up to 60 degrees in the absence of a common house heat meter is added up:
Tariff for production of 1 Gcal - 1991.13 rubles / Gcal
The actual amount of thermal energy that went to heat 1 m3 of cold water to 60 degrees is 0.065 Gcal/m3.
1991.13 rub/Gcal X 0.065 gcal/m3 = 129.42 rub/m3.
- The total cost of consumed hot water with an individual water meter and the absence of a common house meter:
90.81 RUB/m3 + 109.5 RUB/m3 = 200.31 RUB/m3
- The total cost of consumed hot water in the absence of an individual water meter and the absence of a common house meter:
105.95 RUB/m3 + 109.5 RUB/m3 = 215.45 RUB/m3
- The total cost of consumed hot water in the presence of an individual water meter and a common house meter:
90.81 RUB/m3 +129.42 RUB/m3 = 220.29 RUB/m3
The system of payment for consumed hot water that existed until 2014 had a lot of shortcomings on the part of the tariff compilers, in connection with which the heat supply companies suffered losses and, after recalculating the payment for hot water supply, a two-component tariff was proposed.
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How a two-component calculation is formed
The main difference of this tariff is the division of costs into two items. Since the DHW system is essentially cold water heated to the standard temperature, then, accordingly, the first part of the tariff includes a fee for the used cold water. And the second - for the thermal energy used for its heating.
Rates vary depending on the type DHW systems. If the source of HW is heating system, then the tariff includes the cost of chemical treatment liquids and overhead costs of the heat supply organization.
The preparation of hot water in the ITP is indicated in the receipts for payment as DHW and DHW heating, that is, the tariff is calculated for closed system hot water supply.
For those who have a water meter, the formula is as follows:
Where V is the volume of hot water consumed for the calculated period. T - tariff in rubles / cu. m.
For those who do not have a water meter, the formula is as follows:
Where n is the number of people living. N is the standard for the consumption of hot water per person. T - tariff in rubles / cu. m.
How the consumer can influence the payment for hot water supply
The article of payment for hot water supply, as a rule, is the most expensive after the amount charged for heating. But if the situation with heating is more complicated, then each section of the DHW tariff, with a deep analysis of it, is subject to revision and a thrifty owner can develop a savings scheme for himself according to the following approximate plan:
- The amount of DHW used by the meter can only be affected by careful handling and elimination of leaks. In the absence of a meter, it is better to compare the amount of payment according to the standard and the number of cubes of water used, for example, from neighbors with the same number of family members. According to statistics, the calculation of hot water supply by the meter reduces the amount of payment by 1.5 times.
- The cost of thermal energy for heating a cubic meter of cold water is the hot water heating coefficient, which greatly affects the final result when calculating the payment formula for hot water. The value of this coefficient varies from month to month. This is affected by the temperature of the cold water that needs to be heated. To heat water with a lower temperature, more heat energy is required. Insulation of cold water pipes will increase the temperature of the water in the network and reduce the amount of heat energy for heating it. An important point in this section is the fact that water heating takes place around the clock and temperature losses can occur through DHW risers, usually passing through unheated premises. Insulating risers is not expensive, but it minimizes heat loss and saves you money.
- Calculation of general house expenses for hot water supply apartment building is also regulated and needs clarification. These expenses arise by calculating the difference between the readings of the house meter and the total apartment consumption. For the reliability of these data, it is necessary to organize a collective reading of evidence on a monthly basis. This section of the expense also includes the costs of general house needs, for example wet cleaning. Big expense resource may arise due to leaks and gusts. To avoid this, it is necessary to remind the Criminal Code of the fulfillment of its direct duties, that is, the implementation of regular preventive measures. Also, timely inspection of networks for leaks and prevention of emergencies.
Having analyzed the accrual structure into its components, you can understand the payment procedure and monthly check the correctness of the accrual of the Criminal Code for this item of expenditure, as well as regulate your spending on a communal apartment.
How to check the correctness of charging for hot water supply.
In many cases, there is doubt about the correctness of charging for hot water.
Let's try to deal with this issue.
First, you need to look at which charging rate applies in your case. There are two of these methods - one-component and two-component tariff. With a one-component method, a single tariff is set per cubic meter of hot water, with a two-component method, the cost of cold water and the cost of heating it to the desired temperature are paid separately.
If a one-component tariff is applied, then everything is clear - the volume of water consumed according to the standard or the meter is multiplied by the tariff, this is the cost of the consumed service.
In the case of two components, however, things are somewhat more complicated, and this is where the way for fraud and tariff manipulation opens.
For example, let's take an apartment equipped with a hot water meter. Suppose that the meter shows the consumption of 5 cubic meters of water per month.
The tariff for water (it should be the same as for cold water) is (for example) 25 rubles / cubic meter.
The tariff for heating is usually given in gigacalories, for example, the cost of a gigacalorie is -2000 rubles.
Here is the whole subtlety of the calculation. A gigacalorie is the amount of heat required to heat 1000 cubic meters of water by 1 degree. Therefore, to heat 1 cube of water by 1 degree, you need 0.001 gigacalories, or 1 megacalorie. And to heat 1 cubic meter of water to 100 degrees, you need 100 megacalories, or 0.1 gigacalories.
This is where the possibility of deception lies. Companies, without further ado, charge “for heating” just the cost of 0.1 gigacalories, however, it is not clear what they are proceeding from.
In fact, this implies that you have water flowing from the tap in your apartment with a temperature of 100 degrees, which, of course, never happens close. Moreover, even in this case, 0.1 gigacalories are not used for heating - after all, before the start of heating, the water does not have a zero temperature, its temperature will be at least 10-15 degrees, which means that heating will require -100 minus 10 = 90 megacalories, or 0.09 gigacalories.
In fact, the difference is even greater - the temperature of the water from the tap is usually no more than 60-70 degrees, you can check it by measuring it with an ordinary thermometer a few minutes after opening the tap, when the temperature is set.
Thus, it turns out that with an initial water temperature of 10 degrees and a final one of 60, you only need to heat the water by 50 degrees, which will require 50 megacalories, or 0.05 gigacalories. As you can see, in this case, the heat needed is half as much as when heated to 100 degrees, which means that the charge for heating should be half as much.
Calculation example: 5 cubic meters of water were used, the tariff for water is 25 rubles / cubic meter, for heating - 2000 rubles / gigacalorie. The tap water temperature is 60 degrees.
The cost of cold water for the needs of hot water supply is 25 rubles x 5 cubic meters = 125 rubles.
The cost of heating water - per 1 cubic meter: at a cold water temperature of 10 degrees and heated - 60, the difference will be - 60-10 \u003d 50 degrees, hence the heat consumption for heating 1 cubic meter will be 0.05 gigacalories, the cost of heating a cube of water is 2000 x 0 ,05 \u003d 100 rubles, five cubes - 500 rubles.
The total cost of consumed water is 625 rubles.
It is easy to see that if we did not take into account the initial and final water temperatures and left 0.1 gigacalories “for heating”, then this figure would increase to 1125 rubles.
This calculation procedure is valid if hot water is supplied without continuous circulation. The circulation is created so that the water does not cool down in the supply pipes, and immediately after the tap is opened, not cold, but hot water comes out of it.
If you have a circulation system in your house, then the losses in it should be taken into account in the ODN column, and not as hot water consumption, but as ODN for water heating. The size of these losses depends on the specific device of the heating system and the state of the thermal insulation of the system, and is calculated as the difference between the heat consumed by the house and the total amount of heat for water heating, obtained from the calculation of apartment meters.
In addition, it should be said that the norms of heat consumption for heating water can be established by regional authorities. Therefore, you first need to find out at what rates and tariffs the fee for this service is charged, and then draw conclusions.
In conclusion, I want to say that the average amount of heat for heating 1 cubic meter of water is usually approximately 0.0615 Gigacalories.
Every homeowner must know how to calculate hot water for its subsequent payment. The fact is that the provision of this service occurs in quantitative terms, and if the consumption of hot water is calculated incorrectly, this can result in a fairly large amount of overpayment or debt.
In addition, if, as a result of such an error, you do not pay for the hot water delivered to you on time, this may lead to its shutdown.
If you do not pay for the hot water delivered to you on time, this may lead to its shutdown.
Payment for services for the supply of hot water to the population is regulated by Decree of the Government of the Russian Federation of 05/06/2011 No. 354. According to it, it should include 2 components:
- Providing hot water directly to residential or non-residential premises.
- Provision of hot water for general house needs or for needs land plot, as well as auxiliary buildings located on it.
Typically, centralized hot water systems are used in cities to supply such water to apartments, communal apartments and rooms in multi-apartment residential buildings. Hot water tariffs are set by federal Service on tariffs, as well as its subdivisions in the regions, so if you do not know how to calculate the tariff for hot water, you can refer to the website of this body. In addition, an example of such a calculation can be provided to you at a local resource supply organization.
Hot water tariffs are set by the Federal Tariff Service
In any case, it is worth knowing that the formula for calculating the cost of hot water includes not only the tariff itself, but also other indicators. For example, if your utility organization set a two-part tariff, then you will pay:
- payment for the consumption of one cubic meter of hot water;
- payment for the maintenance of the hot water system at the rate of one gigocalorie.
With a one-component tariff, only consumed cubic meters are paid, which include expenses for other needs. In addition, the approved methodology, which answers the question of how to calculate and how much a cube of hot water costs, also takes into account which category of consumers you belong to. It could be industry budget institutions or population.
A device for general house metering of hot water is used, which is installed on the basis of a decision general meeting residential property owners
If for other categories of consumers all issues on utility bills are solved by special employees who are on the staff legal entity, then the population considers and pays for the consumption of hot water independently. At the same time, it is also entrusted with the obligation to pay the expenses for general house needs. For this purpose, a device for general house metering of hot water is used, which is installed on the basis of a decision of the general meeting of owners of residential premises.
According to a separate scheme, hot water supply is calculated if an individual boiler room is installed in the house. So, in the payments there is no line “hot water supply”, and instead of it there are 2 positions: water heating and cold water supply for hot water supply. This subtlety will need to be taken into account by all homeowners in such houses.
Payment for hot water for the population
- by counter;
- according to the general standard.
The first option is the most beneficial for the owner of the dwelling, as it allows you to pay only for the amount of hot water that he actually consumed. At the same time, every month he will need to transfer the readings of the meter to the local resource supply company. Usually it is called "Vodokanal" or "Teploenergo" and is in municipal ownership.
Payment for hot water by meter
In the second case, you have to pay based on the general standard established by the Government, taking into account the number of residents registered in a particular housing area. Usually the standard is applied when the meter is not installed in the apartment or it is broken. At the same time, as a measure to encourage the population to install metering devices, since 2015, the Government has been gradually increasing the standards by 1.6 times by 2017.
As for specific figures, for 2016 in Moscow the norm for hot water consumption was set at 166 liters per day per person. It may be different in other regions. In any case, it will be more profitable to pay on the meter, so it makes sense to install it indoors as early as possible.
Important! In addition to the standard and meter readings, the cost of hot water is also calculated taking into account the readings of a common house meter.
You can find out how to calculate one for hot water by contacting a company that provides services for managing your apartment building. Generally speaking, from the readings of the general house metering device, readings apartment meters, and the resulting balance, based on a special formula, is divided among all tenants registered in the house.
Hot water receipts
Residents directly apartment buildings usually do not calculate one. Since this is the responsibility of the local housing department or HOA, a line with this indicator is specially allocated for them in the payment receipt, which will need to be paid as part of the general receipt. In the event that the amount of one, in your opinion, will be overestimated, this may be the reason for your request to recalculate it. This must be done by the management company within ten days. If this does not happen, you have the right to appeal the company's actions to the Housing Inspectorate or the court.
It is also worth bearing in mind that modern technologies allow you to pay utility bills remotely or on a special schedule. This will be especially convenient if you leave your region of residence for a while or are very busy. To make payments according to the schedule, you will need to write an application to this effect at your local bank branch or set it up accordingly Personal Area on your bank's website.
In any case, try to pay the cost of hot water in full and within deadlines
Further, the necessary payment amounts will be withdrawn from your account at the right time, which will allow you not to become a debtor for utility bills. In any case, try to pay the cost of hot water in full and on time.
Transfer of meter readings
As you already understood, the easiest way to calculate the consumption of hot water is to take readings from a meter installed in a residential area. This procedure must be carried out once a month. To do this, it will be necessary to write off the first 5 digits of the readings from the meter.
Calculation of hot water consumption
Based on them, you can independently calculate the consumption of hot water for yourself. To do this, subtract new readings from last month's readings. The difference you get will be your monthly expense.
If you are wondering how to calculate hot water on a receipt, then you can do this by multiplying the readings obtained using the meter by the tariff in force in your region. Such a calculation may come in handy when you have questions about the numbers indicated on the payment receipt. With claims on this account, you can often contact the resource supply company, where you are required to recalculate the hot water you consumed.
Unscheduled water meter check
After you take the readings of the hot water meter, they will need to be transferred to the resource supply organization. This can be done in several ways, for example:
- using the website of such an organization or management company;
- using special forms;
- in the office of the organization supplying you with burning water.
After transferring the readings of an individual hot water meter, you will only have to wait until you receive a receipt for its payment. If you have figured out how to calculate hot water before this time, you can double-check the amount set for you in order to avoid mistakes. At the same time, if several water meters are installed in your apartment, you will have to transfer readings from all of them.
By the way, you will need not only knowing how to count hot water, but also how to check the accuracy of the meter reading. To do this, the readings of the three red numbers available on its scale are recorded, after which approximately 30 liters of water are drained from the tap using a ten-liter bucket. In the event that a larger or smaller number is reflected on the meter, this may be a sign that the water meter requires an unscheduled check.
Internet bank for hot water payment
After an invoice is issued based on the testimony you have submitted, you can pay it in several ways, for example, at the Russian Post, through an Internet bank, and also using an ATM. In the event that you delay payment for more than 3 months, you may be charged a penalty fee, and hot water may be turned off. After six months, public utilities will already be able to go to court to evict you from the occupied premises.
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